Support
The Prevel Technology team provides multiple levels of support determined by your needs:
Software support and Maintenance: Bug fixes, functional updates and maintenances are provided for your installed systems. This program applies to the Ancelus DBMS, RT3 and RTTS.
Ancelus developer training: This three day training module gets developers up to speed to take advantage of the Ancelus Rapid Development Methods.
Developers Help Desk Phone Support: Phone support follow up prevents delays when you "get stuck."
Custom Development: The Prevel team regularly develops high performance systems that are unmatched in terms of user response, development time or throughput.
End User Help Desk: Phone support for installed applications.